"Cymric Family Office Services,
now GenSpring Family Offices,
is a full service family
office for each family it serves."
 

The Investment Process

Developing asset allocation plans and investment strategies

The definitive strength and ultimate value offered by GenSpring Family Offices professional staff is its skillful creation and judicious implementation of investment, business, and asset transfer strategies for client families. Patricia Soldano, Cymric’s former CEO, an investment advisor representative with GenSpring Family Offices and recognized industry expert, brings her depth of knowledge and many years of family office experience to the critical development of both short-term and long-term investment strategies and business plans. Wise investment planning relies on the use of sophisticated asset allocation models and analysis to meet each family's overall investment objectives with accuracy and responsibility. By prudently coordinating each family's financial plan with its tax plan, projected cash flows, and estate plan, GenSpring Family Offices (formally Cymric) is able to assist its client families in meeting their personal financial objectives and in maximizing the return on their assets.

Managing cash flows, budgets and taxes

GenSpring Family Offices professionals consult with families on how to best meet their financial objectives. For client families, GenSpring Family Offices maintains general ledgers, processes checks, and distributes check registers monthly to family members. GenSpring Family Offices professionals prepare budgets, pro formas, budget-to-actual comparisons, and tax returns. Status reports and regular financial statements, including consolidated investment performance and asset allocation reports, keep family members well informed.

Patricia Soldano speaks at National Women's Business Council conference

The  member of a family managed by Cymric became ill and passed away suddenly.  Cymric had coordinated and implemented the estate plan of the client  and managed the client's assets. Cymric's knowledge of the client  assets and complete accounting records eased the estate administration  and estate tax return preparation. Cymric consulted with external  estate attorneys, obtained asset valuations and disposed of assets that the beneficiaries did not wish to retain. Cymric continued to manage the assets during the estate administration period until the successful outcome of the estate tax audit, at which time Cymric coordinated the distribution of the assets to the beneficiaries.


Cymric's family office provides investment  management, estate planning, trust administration, foundation and philanthropy administration, tax planning, tax preparation, financial statement preparation, and much moreBefore You Hire an Investment Advisor Read This

Some Questions To Ask When Considering “Hedge – Funds of Funds”

  • What investment strategies do you employ? How many managers are there per strategy? What percentage of the whole funds of funds does each strategy represent? How do you determine the asset allocation of the fund? How do you select the manager for each strategy?
  • Who are the individual managers in your fund? Which ones have been recently hired? Are there any on the list who are no longer in the fund? To which managers have you recently given new money? How many of the managers are closed to new money? How do you find new managers? Do you have a farm team?
  • What has been your past performance? What factors have contributed or subtracted from that performance? What index do you measure yourself against, and why? What is the outlook for your current strategies in the current economic environment?
  • What is your risk profile? How do you measure risk? On a going forward basis, how do you monitor risk? What is your correlation to the S&P?
  • Do you consider taxes in manager and/or strategy selection, if so, what has been your turnover history and how much of the money that you manage is for taxpayers?
  • Describe the capital structure of your organization, the total dollars in the fund, and the background of key individuals in your firm. Who decides which mangers are selected, and what is the selection criteria? How much do the principals of the firm have invested in the fund and are there any soft dollar arrangements?
  • What kind of communication can we expect from your firm, in the way of reports, personal visits, phone calls and frequency? 
  • What is your standard fee structure and minimums?

* Disclosure: An investment in hedge fund is only suitable for sophisticated investors, who meet specific requirements as set forth in each fund's offering materials. The information presented is neither an offer to sell nor solicitation of an offer to purchase a subscription in any fund. Such an offer will be made to qualified investors by means of a bee where placements memorandum and related subscription documents. Hedge funds involve risks in addition to those associated with regulated fines or separate accounts, which can result in the loss of the same or all of your investment. These risks include, and are not limited to lack of regulation, fraud risk, liquidity restrictions, non-traditional investment strategies, short selling, leverages lack of transparency, inability to margin, and tax complications.

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Private Wealth Manager, April 2001

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FAMILY OFFICE

MANAGING THE MANAGER THROUGH THE FAMILY OFFICE

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One of the key issues with the explosive growth of family offices is the role of the manager - both selecting the correct asset manager and, just as importantly, monitoring them afterwards.

Patricia Soldano, of the US-based Cymric Family Office Services, has looked at these issues in detail and assembled a list of questions and check points that can be used by family offices when assessing the performance of an asset manager.

When looking at monitoring a manager's performance, the first area that should be examined is the field of operations - how does the manager actually operate? The prospective family advisors should take into account a number of issues. One of the initial considerations is the status of the office. The family office (F0) should take note of any significant changes, such as whether there has been any radical change in the office personnel.

  • Has there been a high turnover, with staff coming and going?
  • Has there been a serious change in structure?
  • Most importantly, ask questions about new key personnel so as to assess whether they have the appropriate amount of experience required to manage wealth properly.

When it comes to the company's internal structure and how it relates to its business processes, who it is that actually writes the business plan and sets the company policy needs to be identified. In other words, who is really the decision-maker as opposed to who is said to be the decision-maker? As stability is important in managing family office funds, a FO should find out if this company has significantly altered any fundamental policy over time. Together with this, the FO also needs to know whether the investing strategy, as well as the trading, tracking and accounting systems, has ever been altered.

Moving from the internal mechanisms, the FO needs to take appropriate account of external factors.

  • Do taxable clients make up a large enough percentage of the total managed by the office?
  • Has that number increased or decreased?
  • Precisely how many assets are actually under management?
  • Has this amount changed? If they have changed, why?

These are some of the questions a family office should ask when seeking to accurately profile any asset manager.

INVESTMENT STRATEGY

However, it is obviously not the end of the process. The family office needs to take the time to examine the strategies of the asset manager in considerable detail to discover, once again, the number of alterations and changes that have happened recently. This can be a laborious process, but it is a necessary one - and vital if the family office intends to get the most from any manager. The asset managing company should be forthcoming with this information. And if there is any difficulty, then why are these companies not inclined to be forthcoming? Is something being hidden?

Obviously the F0 will want to learn about any successful investments, and the asset management company can be depended upon to highlight these triumphs in considerable detail. On the other hand, the F0 should also want to know about any unsuccessful investments - the failures as well as the successes. Unsurprisingly, this information can be somewhat harder to obtain - no one likes talking about failures. But provided the F0 insists, and shows a reasonable degree of skepticism on any presentation of 'successes only', this should be forthcoming.

The question of investments raises the vexed and controversial concept of risk. Having gained a full understanding of the management company's strategy, its ups and occasional downs, the FO needs to gauge whether the degree of risk inherent in the manager's strategy is suitable for today's investment environment. What may have seemed low risk investments last month may have significantly changed this month.

  • Are the necessary risk controls still in place?
  • Have these controls been changed in any way?
  • And if they have, how have they been changed?

This emphasis on risk is especially important when considering the volatility of today's investment markets. Markets in practically every significant arena have shown - and are continuing to show - enormous swings, even over 24 hours. Therefore an ability to react quickly and effectively to changing events is pivotal for any successful investment strategy.

Having got a handle on the management agency's risk profile and finding it acceptable, it is time to ask whether the amount the manager can invest in any particular strategy is still acceptable, given the circumstances. The recent turbulent market conditions have also dramatically raised the issue as to whether the same investment processes are appropriate in the current circumstances, and whether the asset management company is still making use of the same outside sources when making investment decisions. These are the inquiries that need to be made before looking at the central aspect of money management - the key issue of performance.

PERFORMANCE

Questions about performance are usually about the measurement of performance. The issues surrounding these questions encompass the history of the company's investment performance and how the manager has performed over time. The information gained should always be regarded with the clear corollary given in any investment profile this past history is no mark of future performance.

"Who it is that actually writes the business plan and sets the company policy needs to be identified. In other words, who is really the decision - maker as opposed to who is said to be the decision-maker?"

Of course, even with the most considered strategies, good results can he as much the result of good luck as good management. Once again the FO will have to consider the information carefully in order to make the distinction. To fudge accurately, the FO will need to look at precisely what standards the manager is using to measure his performance. Just as importantly, the FO will need to know whether these measurements are comparable with the measures of others in the business, in other words, look for some independent form of management. As with government statistics, it is also vital to check the history of measurement in the wealth management company.

  • Has it changed its type of measurement over time?
  • If so, why? The FO should seek information about the turnover.
  • What has been the turnover of the taxable account?
  • What is the after-tax return of these accounts?
    In order to consider the question of revenue in its true perspective the FO will need to accurately gauge the volatility of the market.
  • What has been the monthly and annual volatility of the accounts? Has this volatility been planned and expected?

FROM PERFORMANCE TO ADMINISTRATION

In choosing a financial manager, all the obvious instincts are to look at the performance figures, the investment strategy that seemed to secure those figures and to forget the more mundane, but nonetheless vital, area of administration. The first thing to consider is external threats. The FO should try to discover if there are there any lawsuits or employee disputes pending against the firm. If there are, these are not sufficient reason for making any conclusive decisions. Lawsuits are one thing - whether they are of any significance to the quality of the management of the prospective F0's assets is quite another. In any particular suit it may very well he it is the management firm - not the plaintiff - that has a good case. But, whatever the circumstances, the FO must make sure that it is aware of such complaints.

Going beyond the courts, it is necessary to find out whether there are any conflicts of interest.

  • Does the owner or principals of the management company own parts of any other company contracted to the management company?
  • Has the management entered into any soft dollar arrangements?
  • And if they have, when did they start?
  • What is particularly relevant to the FO's interests is the question of how the fees are structured.
  • How are they being applied? Are there extra redemption or transaction fees being charged?
  • Is there a lock up of the funds?
  • Have those who service the firm - the accountants, the lawyers and the custodians - changed?
  • If they have changed, why?

Once again there are questions concerning the issue of propriety - not so much implying there is a conflict of interest, but rather ensuring that there is not. And following on these questions, there are a host of others.

  • Has the process of reconciling the assets with the custodian changed at all?
  • And if they have, why have they changed?
  • Will the reporting system and timing remain the same?
  • Will the narrative and performance reporting still be distributed, monthly, quarterly and on-line?
  • Are the precautions against extraordinary events such as flood, fire catastrophic system failure and employee theft still in place and adequate?

Seeking this type of information is not likely to be easy in terms of time and effort. It is therefore recommend that these questions are posed during meetings at the manager's office after due notice is given. Remember the information does exist, it is simply up to you to obtain it.

Patricia M Soldano has spent over 20 years managing family assets. She developed Cymric Family Office Services into a multi family office and, since January 1996, has been Cymric Family Office Services’ sole owner. On 12/31/08 Cymric joined forces with GenSpring Family Offices, LLC to form a world-class wealth management firm to serve ultra high net worth clients in the U.S. and internationally. Patricia M. Soldano will lead GenSpring Family Offices Southern California LFO as chairman and president.

Patricia Soldano
GenSpring Family Offices
Formerly, Cymric Family Office Services
151 Kalmus Drive, Suite J-1
Costa Mesa, California 92626
USA
Tel: 1 714 641 1402
Fax: 1 714 641 3128